Last updated: October 15, 2025

Welcome to Slurp® , a brand of SnapLab BV (Chamber of Commerce 97847313, VAT 868257941B01), located at Schimmelt 2–16, 5611ZX Eindhoven, The Netherlands.

By using our website or placing an order at slurpnow.com , you agree to these terms.

1. Applicability

These terms and conditions apply to every offer, order, and delivery of products through slurpnow.com . By placing an order, you acknowledge that you have read and agree to these terms and conditions.

2. Product information

Slurp® products are supplementary pet food for dogs. Our information, labels, and recommendations have been carefully compiled but are not intended to replace professional veterinary advice. Use the products according to the directions on the packaging.

3. Prices and payments

All prices are listed in euros and include VAT. We reserve the right to change prices or offers. Payment is made via the secure payment methods offered on the website (through Mollie/Shopify Payments).

4. Delivery

We always ship orders within the Netherlands for free .

The average delivery time is 1–3 business days.

Once your order has been shipped, you will receive a track & trace link.

We are not liable for delays caused by the carrier.

5. Right of withdrawal & returns

You have the right to cancel your order within 14 days, provided the product is unopened and unused. For hygiene and safety reasons, opened food packaging cannot be returned. Returns must be reported in advance via info@snaplabbv.com .

Return address: SnapLab BV – Slurp®

ReturnsSchimmelt 2–16, 5611ZX

Eindhoven, Netherlands

6. Liability

We do our utmost to deliver high-quality products. SnapLab BV is not liable for damages resulting from incorrect use of products or information on the website.

Our total liability remains limited to the amount of the order.

7. Privacy & cookies

We handle your data with care and in accordance with applicable laws. Read more about this in our Privacy Policy and Cookie Policy .

8. Complaints and disputes

We want you and your dog to be happy.

You can email complaints to info@snaplabbv.com .

If we cannot reach an agreement, you can contact the European online dispute platform via:

https://ec.europa.eu/consumers/odr .

9. Company details

SnapLab BV

Schimmelt 2–16, 5611ZX Eindhoven, Netherlands

Chamber of Commerce: 97847313VAT: 868257941B01

Email: info@snaplabbv.com

Phone: 06-22852238

10. Final provision

Dutch law applies to all agreements. By using our services, you agree to these terms.